Privacy Policy

Effective Date: 8/10/2025
Last Updated: 8/10/2025

Carasant LLC ("we," "us," or "our") respects your privacy and is committed to protecting your personal information. This Privacy Policy explains how we collect, use, and safeguard your information when you visit our website, use our services, or interact with us.

1. How We Collect Your Information

We collect information you provide directly to us, including:

• Contact Information: Name, email address, phone number when you fill out forms or contact us
• Business Information: Company name, industry, business size, and other details you provide in our contact forms
• Communication Records: Messages, inquiries, and correspondence you send to us
• Service Preferences: Information about the services you're interested in or have requested
• Consent Records: Your consent preferences for receiving different types of communications

2. How We Use Your Information

We use your information for the following purposes:

• Service Delivery: To provide marketing automation services, consultations, and support
• Communication: To respond to your inquiries and provide customer service
• Transactional Messages: To send appointment confirmations, service updates, and account notifications (only with your consent)
• Marketing Communications: To send promotional offers and business updates (only with your explicit consent)
• Service Improvement: To analyze and improve our services and website functionality
• Legal Compliance: To comply with applicable laws and regulations
• Business Operations: To manage our business relationship with you and fulfill our contractual obligations

3. Data Security

We implement appropriate technical and organizational security measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction:

• Encryption: We use industry-standard encryption for data transmission and storage
• Access Controls: Only authorized personnel have access to your personal information
• Regular Updates: We regularly update our security practices and systems
• Secure Infrastructure: Our systems are hosted on secure, professionally managed platforms
• Data Minimization: We only collect and retain data that is necessary for our business purposes
• Regular Audits: We conduct regular security assessments and audits

While we strive to protect your personal information, no method of transmission over the internet or electronic storage is 100% secure. We cannot guarantee absolute security but are committed to using reasonable measures to protect your data.

4. Cookies and Tracking Technology

We use cookies and similar tracking technologies to enhance your experience on our website:

• Essential Cookies: Required for basic website functionality and security
• Analytics Cookies: Help us understand how visitors use our website to improve user experience
• Preference Cookies: Remember your settings and preferences for future visits
• Performance Cookies: Allow us to measure and improve website performance

You can control cookies through your browser settings. However, disabling certain cookies may limit your ability to use some features of our website.

5. Your Rights and Choices

You have the following rights regarding your personal information:

• Access: Request information about what personal data we have about you
• Correction: Request corrections to inaccurate or incomplete information
• Deletion: Request deletion of your personal information (subject to legal obligations)
• Opt-out: Unsubscribe from marketing communications at any time by replying STOP to text messages or clicking unsubscribe in emails
• Consent Withdrawal: Withdraw your consent for data processing where consent is the legal basis

6. SMS/Text Message Communications

By providing your phone number and consenting to receive text messages, you agree to receive SMS communications from Carasant LLC. Message frequency varies. Message and data rates may apply. You can opt-out at any time by replying STOP to any text message. For help, reply HELP.

7. Data Retention

We retain your personal information only as long as necessary to fulfill the purposes outlined in this privacy policy, comply with legal obligations, resolve disputes, and enforce our agreements. When we no longer need your information, we securely delete or anonymize it.

8. Children's Privacy

Our services are not intended for children under 13 years of age. We do not knowingly collect personal information from children under 13. If you believe we have collected information from a child under 13, please contact us immediately.

9. Changes to This Privacy Policy

We may update this privacy policy from time to time. We will notify you of any changes by posting the new privacy policy on this page and updating the "Last Updated" date. Your continued use of our services after any changes constitutes acceptance of the updated policy.

10. Contact Us

If you have any questions about this Privacy Policy or our data practices, please contact us: